Returns & Exchanges
Because we prepare and deliver fresh, home-style food, we are unable to accept returns of prepared meals for food-safety reasons once they have been delivered. Your satisfaction still matters to us, so we handle issues quickly and fairly.
If something is wrong with your order
If you receive the wrong item, a damaged or spilt order, or food that does not meet our quality standards, please contact us within 2 hours of delivery with your order number and a photo where possible. We will arrange a replacement or a refund.
Cancellations
Orders can be cancelled free of charge before we begin preparing them. Once preparation has started, cancellation may not be possible as the food is made fresh to order. For subscription plans, you can pause or cancel upcoming deliveries by contacting us at least 24 hours in advance.
Refunds
Approved refunds are issued to your original payment method (or as agreed for cash/UPI orders) within 5–7 business days.
Questions? Reach our team via the Customer Service page.